Accounts Executive / Cashier - Experienced - Mumbai

Shift Structure and Timings: 

Morning: 10:30AM - 7:30PM 
Afternoon: 12:30PM - 9:30PM

Salary Structure : Fixed + Incentives

Accounts Executive / Cashier

Department: Accounts and Finance / Store Operations
Location: Mumbai

Job Summary
The Accounts Executive / Cashier is responsible for managing customer billing, cash and digital payment transactions, refunds, and daily cash reconciliation while ensuring compliance with company financial policies. The role also involves processing billing corrections (re-punch), preparing cash declarations, maintaining accurate transaction records, and supporting store finance operations to ensure smooth and error-free customer billing.

Key Responsibilities
• Process customer billing accurately and efficiently using the Point of Sale (POS) system.
• Receive and process payments through cash, credit/debit cards, UPI, gift cards, EMI, and other approved payment modes.
• Handle customer refund transactions, cancellations, exchanges, and billing re-punches in accordance with company policies and approval procedures.
• Verify supporting documents before processing refunds, cancellations, and billing corrections.
• Prepare daily cash declarations and ensure cash balances match system-generated sales reports.
• Perform end-of-day cash reconciliation, POS reconciliation, and payment settlement reconciliation.
• Reconcile cash, card, and digital payment collections with bank settlement reports and accounting records.
• Maintain accurate records of billing transactions, refunds, petty cash, and other financial documents.
• Identify and report billing discrepancies, cash shortages, or excess cash to the Store Manager or Finance team.
• Coordinate with the finance department for reconciliation, audit requirements, and issue resolution.
• Ensure proper custody of cash, billing stationery, and other financial documents.
• Support internal and external audits by providing required records and transaction details.
• Maintain compliance with company accounting policies, financial controls, statutory requirements, and cash handling procedures.
• Deliver prompt and courteous customer service while resolving billing-related queries.

Required Skills
• Good knowledge of billing procedures, cash handling, and retail accounting.
• Experience in POS billing systems and basic accounting processes.
• Knowledge of cash reconciliation, refund processing, billing corrections (re-punch), and financial documentation.
• Proficiency in Microsoft Excel and accounting software/ERP systems.
• Strong numerical aptitude and attention to detail.
• Good communication and customer service skills.
• Ability to work accurately under pressure and manage high transaction volumes.
• High level of integrity, confidentiality, and accountability.

Preferred Qualifications
• HSC or SSC plus 3 years of Diploma.
• 1–4 years of experience in retail billing, cashier operations, or accounts.
• Experience in organized retail, consumer electronics, or large-format retail stores will be preferred.
• Working knowledge of ERP systems such as SAP will be an added advantage.

Key Competencies
• Customer Billing & POS Operations
• Cash Handling & Cash Declaration
• Refund & Billing Re-punch Processing
• Accounts & Payment Reconciliation
• Financial Accuracy
• Customer Service
• Documentation & Record Management
• Compliance & Internal Controls
• Attention to Detail
• Time Management