Tele Caller

You’ll join a BPO sales team focused on non-voice outreach, working from the office full time to support lead generation and customer engagement through written channels. This role is hands-on and ideal if you enjoy clear targets and steady collaboration.

What you'll do

• Respond to and initiate customer contacts via chat, email, and messaging platforms to qualify leads and answer queries.
• Follow scripts and conversation guidelines while personalizing messages to build rapport and move prospects through the funnel.
• Record interactions and update CRM or tracking tools accurately after each contact.
• Collaborate with sales and back-office teams to resolve issues and hand off warm leads for closure.
• Meet daily and weekly activity and quality targets set by the team.

What we're looking for

• Clear written communication, good grammar, and the ability to write concise, customer-friendly messages.
• Comfortable with computers and common office software; quick to learn new tools and CRMs.
• Previous BPO, sales, or non-voice customer service experience is a plus, but eagerness to learn matters most.
• Reliable full-time availability and willingness to work on-site in an office environment.

Why this role

This is a chance to develop practical sales and customer-handling skills in a non-voice BPO setting while working face-to-face with your team. You’ll gain experience in written customer engagement and CRM-based workflows.