Relationship Manager

·         Understand customer needs and develop plans to address them

·         Identify key staff in client companies to cultivate profitable relationships

·         Resolve customer complaints quickly and effectively

·         Forward upselling and cross-selling opportunities to the sales team

·         Promote high-quality sales, supply and customer service processes

·         Aim to preserve customers and renew contracts

·         Approach potential customers to establish relationships

·         Gain solid knowledge of competitors

·         Convert Leads to Sales